1. How do I subscribe?
Visit our website https://mealslab.fitness/or contact us at:

• 9699999612 (Available between 9 AM - 6 PM)
• 9981616964

2. What are the prices of the meal plans?
Prices are listed on our website. If you have any doubts, call 9699999612,and our experts will guide you in selecting the ideal plan to match your needs.

3. I have subscribed to my desired meal plan, now what?

• Choose your plan
• Consult with our nutritionist for a personalized meal plan
• Detox before starting your diet
• Get 1/2/3/4 freshly cooked meals delivered daily
• Weekly check-ins with our nutritionist
• Enjoy a healthier, happier lifestyle!

4. How do I pay for my meal plan?
We accept the following payment methods:

• Online Payment (UPI)
• Cash on Delivery
• Bank Transfer

5. What if I have questions after starting my meal plan?
You’ll have 24/7 access to our nutritional helpline via WhatsApp for anyqueries during your subscription.

6. What if I am allergic to something?
All allergies and medical conditions will be discussed during your initialconsultation with our nutritionists. Meals will only be delivered once all yournutritional needs are thoroughly vetted.

7. Do I need to take supplements?
If you’re not already on supplements, you likely won’t need them during themeal plan. This will be discussed during your initial consultation.

8. Do you deliver on weekends?

• Saturday: Deliveries as usual.
• Sunday: No deliveries.

9. How does delivery work?
Deliveries are done twice daily for:

• Lunch: 11 AM - 2 PM
• Dinner: 5:30 PM - 8 PM

10. Till what time can I change/cancel meals?

• Lunch: Notify us before 9 AM
• Dinner: Notify us before 3 PM

11. How are the meals packaged?
Meals are packed in microwavable, food-grade containers for your convenience.

12. Can I pick my meals from your establishment?
Unfortunately, no. MealsLab operates as a cloud kitchen and does not allowcustomer pickups.

13. Can I pause my subscription?
Yes, subscription pauses can be arranged. Please contact us to discuss yourrequirements.

14. What is the minimum number of days I can subscribefor?
The minimum subscription period is 3 days. However, we recommend alonger plan for visible results.

15. What are the different diets you provide meals for?
We provide meals for the following diets:

• Weight Loss
• Ketogenic Diet
• High-Protein Low-Carb Diet
• Healthy Diet and Balanced Diet
• Lean Mass Gain
• Thyroid Management
• Diabetes Management Diet

16. Are there any additional charges?

• Delivery: Free of charge.
• Customization: Charged as per customer requirements.

17. Do I need to get any medical tests done?
Medical tests are not necessary. However, if you have pre-existing conditions,please consult your doctor before starting the meal subscription and informyour nutritionist.

18. Can I choose a mix of vegetarian and non-vegetarianmeals?
Yes, we offer both vegetarian and non-vegetarian meals. You can specify thedays for each, and we’ll deliver meals accordingly.

19. If I skip any meal with prior notice, will it becarried forward in my plan?
Yes, if you skip or cancel a meal with prior notice, it will be carried forwardin your meal plan.

19. Can I adjust quantity in on-going meal plan?

No

1. Plan Quantity Adjustment:
   Once a meal plan is purchased, the quantity of meals (both increase and decrease) is fixed and cannot be altered under any circumstances. Please review your meal preferences and quantities carefully before finalizing your plan.
2. No Refunds for Unconsumed Meals:
   Unconsumed meals or unused portions of the plan will not be refunded or adjusted.
3. Customization Requests:
   All customization requests, including dietary preferences, must be communicated prior to the purchase. Post-purchase modifications will not be entertained. Any type of customization is chargeable. 
4. Commitment to Consistency:
   Our goal is to maintain the highest standards of service and quality. Adhering to fixed quantities ensures streamlined operations and consistency for all our valued customers.